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Suggestion , Live Chat for premium users in forum

support quality customer area
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#1
Offline   johnnyssk

Posted 23 March 2020 - 08:40

johnnyssk

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Hello everyone , im browsing igcn forum for many weeks now and i saw many people online constant so what i think is to add a live chat for all premium users who are online in forum so we could ask questions and help others on live chat instead of write posts with pointless questions. I think this would help many users who just want to ask a simple question and they dont want to open a post and wait for an answer , users can answer faster like this to each other . Thanks for the great job IGCN and the great quality of the server files you provide to us.



#2
Offline   Lifefrom

Posted 23 March 2020 - 01:23

Lifefrom

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Good idea, but there is also a minus that when a topic is created with a specific question and it gets an answer, this topic is saved and anyone can find this answer in the future, and in the chat they will ask the same questions many times.


How the young pigs would grunt if they knew what the old boar suffers!


#3
Offline   johnnyssk

Posted 23 March 2020 - 04:00

johnnyssk

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Good idea, but there is also a minus that when a topic is created with a specific question and it gets an answer, this topic is saved and anyone can find this answer in the future, and in the chat they will ask the same questions many times.
 

True ...Yea looks like better option to force them to post so the question stays and feature newbies will read that if they search . Well im covered by this :D is enough reason not to add live chat then. Thanks very much







Also tagged with one or more of these keywords: support quality, customer area

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